Capel Court Financial Services Pty Ltd Website Privacy PolicyThe information provided in this Privacy Policy and the
Terms and Conditions covers your use of the Capel Court Financial Services Pty Ltd website www.capelcourtfinancialservices.com.au.
Information CollectedUnless you specifically tell us, Capel Court Financial Services Pty Ltd will never know who you are. If you choose to interact with Capel Court Financial Services Pty Ltd, you have our commitment to your privacy - as a user of Capel Court Financial Services Pty Ltd we pledge to provide you with some important rights:
1. You decide what personally identifiable information we collect.
2. You have our total commitment to your privacy.
3. You will not receive e-mail from Capel Court Financial Services Pty Ltd that you have not requested or consented to receive.
Note that collection and use of personal information provided by you on a Finance Application (or similar form) is dealt with by a separate Privacy Statement.
Your IdentityCapel Court Financial Services Pty Ltd tracks traffic patterns throughout sites but unless you specifically tell us, Capel Court Financial Services Pty Ltd will never know who you are.
We may use a feature of your browser called a "cookie" to assign a "User ID." Cookies, by themselves, cannot be used to find out your identity. It only identifies your computer to our servers when you visit our site.
To the extent that you disclose your personal information to other organisations that may be linked or associated with our website, different rules may apply to their collection, use or disclosure of your personal information and we are not responsible for their use or disclosure. You should review the policies on those websites.
Access to information about you It is our policy to allow you to access the information we have about you. You may also request us to make any reasonable changes by contacting us. Our contact details are set out at the end of this statement.
Disclosure of your personal information You agree and give consent to Capel Court Financial Services and its associated company, Loan Packaging Australia Pty Ltd ABN 41 053 922 017 (“Loan Packaging Australia”), disclosing your personal information to the following types of organizations:
· Banks, non-banks and other financial institutions
· Capel Court Financial Services’ appointed agents, managers, funders and lenders mortgage insurers
· Any person(s) or contractor(s) engaged by Capel Court Financial Services
· Your agents and contractors, including your financial advisor, solicitor or accountant
· Your executor, administrator, trustee, guardian, attorney or referee(s)
· Guarantors and prospective guarantors
· Credit reporting agencies, or debt collecting agencies
· Regulatory bodies, government agencies, law enforcement bodies and courts and any other bodies Capel Court Financial Services is authorized or required by law to disclose information to
· Any person to the extent necessary, in our view, to carry out any instruction you give to us.
Opt in and Opt out policy Capel Court Financial Services Pty Ltd allows you to control all communications directed to you. We only send our e-mail newsletters and circulars to users who ask to receive them.
We may also send you e-mail communications to provide information which we think you will find useful, including information about new products and services from Capel Court Financial Services Pty Ltd. We only send e-mail to customers who give us permission to do so.
You can unsubscribe from any e-mail list by following the simple instructions on how to immediately unsubscribe or opt out, which are included in all our e-mail newsletters. Alternatively you can contact us or write to the address below.
If you change or move e-mail addresses please let us know so we can redirect your e-mail to your new address.
In summaryCapel Court Financial Services Pty Ltd is committed to protecting your privacy.
We use the information we collect to enhance the quality of the service we deliver to you.
We do not sell, trade or rent your personal information to others.
You can access all the information we have collected and stored about you or request changes.
Your consentBy using our sites, you consent to the collection and use of your information by Capel Court Financial Services Pty Ltd for the purpose of providing financial services to you. If we decide to change our privacy policy, we will post those changes on our website so that you are always aware of what information we collect and how we use it.
Tell us what you thinkCapel Court Financial Services Pty Ltd welcomes your questions and comments about privacy. Please send a fax to: The Privacy Officer on (03) 8847 4699.
If you have any queries or concerns about how we collect or use your personal information, please contact The Privacy Officer on (03) 8847 4600.
Capel Court Financial Services Pty Ltd (ABN 72 068 153 926)
Level 9, 45 Clarence Street, Sydney, NSW 2000
PO Box H284 Australia Square NSW 1215
Tel: 03 8847 4600
Fax: 03 8847 4699